Job/Service Management System

"Simplifies integration of the client’s requirements and service delivery."

This software has been built targeting service providers who have workshops and garages where they need to get to know the clients problem at one end while another end the technicians work at the clients problem without meeting the client. It is applicable in phone repair environment, computer repair workshops, vehicle garages etc.

The software system allows technicians to focus on their jobs(technical matters) and service delivery while at the same time allowing the receptionist/clerk to get the clients requirements.

With our fully integrated Service/Job Management System, the technicians will not need to interact with the client yet be able to work on the clients issues more efficiently.

For in-depth specific inquiry, contact us

Key Features

  • Keep track of jobs pending, in-progress and completed.
  • Keeps track of the jobs being handled by each technician.
  • Automatically generates a job card for the jobs/service.
  • Reduces paper work on job card creation and follow up.
  • Improves service delivery hence improving your customer satisfaction.

Benefits

  • Scheduling of jobs/service
  • Tracks the progress of jobs
  • automatically generates job cards for each job/service.

System Requirements

    Minimum Hardware Requirements
  • Intel Pentium III 900Mhz or higher for desktops.
  • 256 MB of RAM or higher
  • A resolution of 1024 x 768 High colors- 32 bit.
    • Software Requirements
  • Windows 2000 or Windows XP and Windows 2003 server enterprise edition.
  • MySQL
  • Apache web server.